Shipping and Return Policy

Shipping Methods

Vaughan Brothers offers USPS & UPS as well as Direct Transport for same day local deliveries. Call us at 503 233-1771 or email at info@vaughanbros.com to find out if you qualify for same day Portland-Metro local deliveries.

All orders called in before 4PM will be shipped out FOB the same day. Some special order items or items that are temporally out of stock will take longer to ship.

Please note that fabric may be shipped separately from supplies depending on size and weight limitations. These limitations may result in a higher estimated shipping charge.

UPS’s maximum length to ship is 96” with a maximum length and girth of 130” and has a weight restriction of 150#. USPS’s maximum length and girth is 108” with a weight restriction of 70#

Aerosol cans and other hazardous materials cannot be shipped by air and some adhesives can only be shipped by truck or common carrier.

Any items resulting in loss or damage will have to be taken up with the freight carrier.

Order Minimums

All fabric orders are subject to a one yard minimum. Orders are subject to a $10.00 minimum including freight charges.

Estimated Ship Date

All orders are fulfilled and shipped between Monday and Friday, Pacific Standard Time excluding major US Holidays.

Return Checks

Returned checks are subject to a $25.00 returned check fee.

Returns

All returns must be within 90 days of purchase. Proper authorization is needed for all returns and will be subject up to a 20% restocking charge. Any returned merchandise must be in the same quality as when it left Vaughan Brothers and must be in resalable condition.

Past Due Accounts

Past due accounts will be subject to a 1.5% service charge per month on all invoices that go beyond our normal terms.